Upgrade Your Business Calls with Microsoft Teams Phone in the UK
Built for productivity. Built for staying connected.
Microsoft 365 Teams Phone is a cloud-based phone system built for productivity. It integrates into Microsoft 365 for an all-in-one communication solution that brings together calling, meetings, and messaging into a single application, Microsoft Teams.
Business Calling, Reinvented
"I am thrilled to share my latest experience with Adepteq, during our recent migration from an older cloud-based telephone system to the Microsoft Teams Phone System."
"Not only did Adepteq deliver on time, but they completed the project before the expected deadline, which was an impressive feat. One aspect that truly impressed us was how Adepteq paid close attention to our user requirements specification, ensuring that the new Teams Phone system aligned perfectly with our business needs."
"I highly recommend Adepteq to anyone seeking a reliable and proficient technology solutions provider."
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Add Teams Phone to your Microsoft 365 plan today
Microsoft 365 Teams Phone (with Call Plan)
*£13.76 user/month
The installation and deployment of Microsoft 365 Teams Phone will include the following:
- Requirements gathering meeting
- Completion of configuration requirements document for your approval
- Remote configuration of Microsoft Teams Phone environment
- This is likely to include:
- Automated Attendant
- Call Queues (Group, serial, round robin)
- Outbound CLI
- Voicemail
- This is likely to include:
- Solution testing and handover
If you want to port any existing numbers you have, they will typically follow on from the initial setup.
Interested in Microsoft Teams Phone, but would like more information and support? We have a downloadable PDF that is packed full of valuable knowledge ready for you to share with your team.
Teams Phone Trial
Experience a phone system built for productivity and how it can help your team communicate better.
- 30-day free trial
- All the capabilities as the paid subscription
- Can be added to any paid or trial Office 365 and Microsoft 365 with Teams*
- Up to 25 users can use the trial
*Qualifying pre-reqs: Microsoft 365 Business Standard, Business Premium, Office 365 E3, E5, A3, A5; Microsoft 365 E3, E5, A3, A5
Some of our Successful Teams Phone Deployments
Frequently Asked Questions About Microsoft Teams Phone
A Microsoft Solutions Provider for Modern Work is a certified partner, like Adepteq, recognised by Microsoft for helping UK businesess adopt and optimise Microsoft 365. Only 2% of Microsoft partners in the UK hold this certification, making it a mark of trusted expertise in delivering secure, collaborative, and productive modern workplace solutions. It means we deliver expert services in deployment, migration, support, and optimisation to improve productivity, collaboration, and security.
Microsoft Teams Phone is a cloud-based telephony system that integrates with Microsoft Teams, enabling UK businesses to make, receive, and transfer phone calls directly within the Teams app. It replaces traditional on-premises phone systems with a modern, flexible VoIP solution.
Microsoft Teams Phone works by connecting Teams with the Public Switched Telephone Network (PSTN). UK businesses can choose Microsoft’s Calling Plans, or connect their existing telecom provider using Direct Routing, allowing them to keep existing numbers and carriers.
Cost savings compared to traditional PBX systems
Seamless integration with Microsoft 365 apps
Flexibility for remote and hybrid workers
Scalable telephony that grows with your business
Enterprise-grade security and compliance features
No. Microsoft Teams Phone can be used on existing devices, including laptops, desktops, and mobile phones with the Teams app. However, businesses can enhance the experience with Teams-certified desk phones, headsets, and conference devices.
Yes. UK businesses can port their existing phone numbers into Microsoft Teams Phone, ensuring continuity for customers and clients without disruption.
There are two main options:
Microsoft Calling Plans – Pay Monthly or Pay-as-you-go packages provided by Microsoft.
Direct Routing – Connect Teams to your existing telecom provider, offering more flexibility and potentially lower costs.
Yes. Microsoft Teams Phone is scalable and cost-effective, making it suitable for both small businesses and large enterprises. It eliminates the need for complex on-premises phone systems while providing enterprise-level calling features.
Microsoft Teams Phone is built on Microsoft 365’s enterprise-grade security, including encryption, compliance with UK data regulations, and advanced identity management. This makes it more secure than many traditional telephony systems.
Pricing varies depending on whether you use Microsoft’s Calling Plans or Direct Routing. Costs typically include a Microsoft 365 subscription plus an add-on licence for Teams Phone. Adepteq provides fixed-price proposals tailored to your business requirements.
Yes. Microsoft Teams Phone is designed to fully replace legacy PBX systems. It provides advanced call management features such as auto attendants, call queues, voicemail, and call recording—while reducing the need for expensive hardware and maintenance.
Book Your Free Microsoft 365 Awareness Session
In just 45 Minutes, learn how to unlock the full value of your subscription, from Teams and Outlook to OneDrive, and built-in security. Adepteq helps your people adopt Microsoft 365 with confidence and see results fast.