Microsoft 365 Support Services to Boost Your Business Productivity
Here's why you need our Microsoft 365 Support
We deliver Microsoft 365 licensing, deployment, training, bespoke development, administration, and ongoing support services—helping your organisation save time and free up internal resources. With our Microsoft Certified Professionals (MCPs), you’ll benefit from increased productivity, cost optimisation, tailored solutions, and complete peace of mind. Partner with Adepteq to maximise your Microsoft 365 investment, streamline workflows, and ensure your technology delivers lasting value.
Stay Ahead of the Curve with our Reliable Microsoft 365 Support
- Phone and Remote Support (onsite can also be provided)
- UK Business Hours (8:30 – 17:30)
- Formal Service Level Agreement (SLA) to protect your investments
- Freephone number for Support (0800 6444 365)
- No limits on incidents logged
- No limits on the time required to resolve
- Microsoft best practice and guidance
- Certified M365 Professionals for Troubleshooting and Resolution
- Covers all elements within the Microsoft 365 Platform
Watch Our Microsoft 365 Support Video
"The service provided by Adepteq is superb and they are regarded as a valued partner in the provision of support, services regarding our SharePoint installation. This extends across management, project management and support & consultancy services."
⭐⭐⭐⭐⭐
Frequently Asked Questions About Microsoft 365 Support
A Microsoft Solutions Provider for Modern Work is a certified partner, like Adepteq, recognised by Microsoft for helping UK businesess adopt and optimise Microsoft 365. Only 2% of Microsoft partners in the UK hold this certification, making it a mark of trusted expertise in delivering secure, collaborative, and productive modern workplace solutions. It means we deliver expert services in deployment, migration, support, and optimisation to improve productivity, collaboration, and security.
Microsoft 365 support covers help with setup, troubleshooting, break-fix, security, user management, and ongoing administration of Microsoft 365 apps and services. Adepteq also provides best practice and guidance to ensure you make the most of your solutions.
You can contact Microsoft directly, although a certified UK partner like Adepteq, often provides faster, personalised support, tailored training, and cost optimisation.
Support can cover email problems, Teams and SharePoint setup, OneDrive file sync issues, licensing queries, security configuration, and user adoption challenges.
Costs vary depending on whether you choose ad-hoc support, managed services, or a fixed-price support package. Partners like Adepteq provide flexible options to suit your requirements and budgets.
Yes, we can provide guidance as part of the support we provide. Migrations are typically projects that includes planning and executing migrations from Exchange, Google Workspace, or legacy systems into Microsoft 365 with minimal disruption and are costed separately.
Adepteq offers user training and adoption workshops to ensure employees get the most out of Microsoft Teams, Outlook, OneDrive, and other apps. Ad-hoc support time can be used for remote training.
Support ensures your system is configured with UK GDPR compliance, multi-factor authentication, encryption, and Microsoft’s advanced security features.
Yes. Adepteq can review your current Microsoft 365 licenses, identify unused or duplicate subscriptions, and recommend the most cost-effective plan for your organisation with our Microsoft Licensing Audit service.
Absolutely. Support can be tailored to cover licensing management, bespoke development, workflow automation, or full managed services.
As a certified Microsoft Solutions Partner for Modern Work , Adepteq brings certified expertise, proactive monitoring, faster response times, and help you maximise your Microsoft 365 investment.
Book Your Free Microsoft 365 Awareness Session
In just 45 Minutes, learn how to unlock the full value of your subscription, from Teams and Outlook to OneDrive, and built-in security. Adepteq helps your people adopt Microsoft 365 with confidence and see results fast.